IT Vendor Management
Understand your vendor contract and obligations before signing on the dotted line.
Monitor and measure vendor performance to ensure alignment with your strategic objectives.
Many companies utilize several vendors for a single project, complicating things during handoffs or finding the owner for issues. Each vendor has a unique schedule and resource requirements for project success, often with competing priorities.
Implementing a system for managing vendors will assist you in controlling costs and tracking documentation. Recognize that although the vendor is providing a service, there are contractual obligations for clients that can impact expected outcomes. When problems do arise, going back to the contract is generally a good starting point.
Proper IT vendor management reduces disruptions and keeps projects flowing.
IT vendor management is a time-consuming process that can take you away from your most important tasks. Acting as the single point of contact between a vendor and your internal teams during complex projects requires a skilled approach.
Smart Gig IT not only works with you, but we also work in your best interest. We learn more about your company’s mission and culture to act as that single contact point between your vendor and internal team to improve project outcomes.
SmartTip: Don’t ignore vendor issues and deal with them quickly to manage risk and long term impact.
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Let’s start with a conversation. Contact us and we will schedule a time to meet and disucss your needs.
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